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Posts Tagged ‘Android

Android Market to offer app refunds

One of the biggest advantages Google has by jumping into all this phone jazz after Apple is thechance to flat-out copy some of Apple’s successful innovations, but maybe even bigger is their opportunity to improve on some of the iPhone’s shortcomings.

+1 to Google for recognizing one of the biggest App Store flaws:  The inability to return apps that don’t live up to expectations.  From Computer World:

The Android Market business and program policies also include an item that says users can return any application for a full refund within 24 hours of the time of purchase. In the absence of a trial version of applications, this offer will let users return an application that might not deliver exactly what they expected.

24 hours is a pretty damn satisfactory cushion, considering I usually realize I’ve made a crappy app purchase within about 90 seconds.  There’s a huge downside to a cushion that big:  24 hours would provide enough time to not just return the apps that suck, but also the really good apps you realize you just won’t use all that much.  Good for the consumer, but terrible for developers, considering the cell phone app stores are proving to be the greatest enabler of regrettable impulse buys since the supermarket gum rack.

Anyway, here’s to hoping Apple takes notice and offers something similar.  [via Daring Fireball]

Written by rrperry

October 16, 2008 at 7:31 pm

Posted in Uncategorized

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